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Request a Knox Box
The Purpose of a Key Box System
- To provide the Fire Department emergency access and building security.
- The Hibbing Fire Department has selected the Knox Box key locking system for use in accomplishment of these goals.
- The Knox system eliminates entry delays; therefore it minimizes internal damage to the structure
- The fire department is able to achieve maximum efficiency when responding to alarms.
- The potential for firefighter injury is reduced as well (no forced entry is required).
Buildings required to have a Knox Box System
- Commercial establishments with fire alarm or sprinkler systems
- Residential properties serving 3 or more units with a locked central hallway accessing the individual units
Cost vs Savings
The cost to the property owner for a Knox box should be compared with potential savings realized by:
- Eliminating forced entry damage
- Reducing the response time needed by the fire department to gain access into a structure during any time of day or night, holidays included.
- Eliminating need for authorized personnel (key runners) to deliver keys to the building site during an alarm response.
How it Works
In this program, the building owner/occupant orders the box from www.knoxbox.com to install on the building. This will secure the necessary key(s) for use by the fire department in an emergency.
- Go to Knox Rapid Access System's website.
- You will need to create a New Customer Account if you do not already have one.
- Once you are signed in, you will need to select Hibbing as your city for installation. This will bring up a list of approved boxes that you may purchase.
- After you checkout, an email will be sent to the Fire Department for your request of approval. The Fire Marshal will review the request and either approve or deny the purchase.
- Once the request is approved, the Knox Box you purchased will ship. You will recieve email confirmation of the approval and shipment.
- Once you receive your Knox Box, install it in an approved location (defined by the Fire Marshal).
- Once the box is installed, call the Fire Marshal to put the keys in and lock it up.
Key Lock Box System
City Ordinance
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Rossi Gangl
Fire MarshalPhone: 218-312-1574
- How Do I replace my current Lock Box?
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Whether you have a DAMA Box or an old version Knox Box, you will need to follow the same instructions for purchasing a new Knox Box. If you already have a Knox Box, use your existing Knox Box customer account. If you currently have a DAMA Box, you will need to create a New Customer Account for Knox Box.
- We have had keys updated and changed, how do I update the keys in the Knox Box?
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Simply call or email the Fire Marshal to set up a time to access the Knox Box and update the keys.
- What Keys are required to be in the Knox Box?
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The following Keys are required if applicable to your building.
- Master exterior entrance or grand master key;
- Master interior including mechanical room, boiler room, and electrical room;
- Fire alarm panel/enunciator and pull stations;
- Sprinkler riser room
- Each key shall be placed separately on a single ring stating its use.
- I locked myself out of my building, can you use the Knox Key to let me in?
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The Hibbing Fire Department will not access a key box to unlock a property for someone whom may have forgotten their keys to their building. Keys will only be accessed for emergencies, key updates, or owner approved training or inspection.
- Who has access to my Knox Box?
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The Fire Department is the only Entity who has access to the Knox Box. The key we have is locked in our own lock box and is checked daily to ensure that the key is secure and present. We do not use the key system to access buildings for anything other than an emergency situation.
- What is the difference between a DAMA Box and a Knox Box?
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Both Boxes are a "lock box system", however, DAMA no longer exists. We have switched to Knox Box use only. Knox Boxes are equipped with more reliable locking mechanisms, security, and provide more space for keys inside the box.
Knox Boxes are typically black and larger in size.
DAMA Boxes are red, small and have an FD logo on them.